09 June 2020
sponsored by VolkerWessels UK
Millcroft has always put an emphasis on health and safety resulting in seven consecutive RoSPA Gold Awards and in 2019 also received a RoSPA Gold Fleet Award and FORS scheme Gold accreditation. They have had an unbroken RIDDOR record for zero fatalities, zero major injuries, zero notifiable incidents and zero dangerous occurrences for 6 years. They work to the latest codes of practice, operating a red/amber/green traffic light system to deliver this approach and present an award for outstanding health & safety each month, along with an annual health & safety winner.
With a dedicated in-house training centre and a full-time SHEQ team, Millcroft made health & safety training a priority. Historically, much of their resource had been invested in maintaining high standards of safety; without fully exploring what could be done to promote and support improved health & wellbeing. To address this, in 2019, they introduced a mental health training programme to their existing health & safety training schedule.
Developed specifically for them by one of their SHEQ managers - Mike Wright, the training has been held in workshop-style sessions with small groups. Participants have been encouraged to share their own experiences of how poor mental health has affected their own lives or the lives of their friends and family. The sessions have focused on helping employees to recognise triggers that can cause poor mental health and enable them to identify symptoms in themselves or others. The training programme has been designed to support a culture of openness and inclusiveness on matters relating to mental health and to signpost employees to sources of help. The mental health training has been delivered to staff at all levels within Millcroft, including the leadership team and those in office-based roles.
To ensure the training becomes embedded in their culture and processes, they have appointed and trained Mental Health Champions within the business to provide the first point of contact for those seeking help for themselves or a colleague. They have been trained to listen and to direct colleagues to the right support. As part of the continuing legacy of the initial training roll-out, mental health will be incorporated into their health & safety training programme and toolbox talks on an ongoing basis. Posters and leaflets are also now displayed at every site to maintain awareness of mental health issues and provide contact details for sources of additional support.
The mental health training with their own team has been so successful that have rolled out their workshop to customers and delivery partners, encouraging delegates to share best practice and practical ideas for supporting those with mental health issues. Engagement with other companies in this way is an important element of their mental health initiative, delivering positive outcomes, and extending the conversation with a collaborative approach. Further customer mental health workshops are planned in 2020.
About the Health, Safety & Wellbeing Award:
Health, Safety & Wellbeing is of paramount importance and a culture of ‘safety first’ is crucial to performance. Overarching health and safety risk management systems and effective health initiatives are fundamental to reducing or eliminating all types of incident and promoting health and well–being across the supply chain.